About
Miles A. Klass is a New York City-based technology and cybersecurity professional focused on the practical intersection of IT operations, security governance, and business continuity. This portfolio is the central, always-available record of that work — a single destination where recruiters, hiring managers, and collaborators can review Miles's background, technical capabilities, certifications, and academic record without the filtering of an applicant tracking system.
The portfolio is built for a specific audience: technical recruiters sourcing cybersecurity and IT operations talent across the New York metropolitan area, and the hiring managers they support. Where a resume alone is a flat document, this site presents the same information as a designed, credible artifact — structured for quick scanning and engineered to answer the questions a reviewer actually asks: What can this person do? Where have they done it? Can they be trusted with production access and user-facing systems?
The site itself is built and maintained by Miles as a working demonstration of the same attention to detail he brings to enterprise IT: clean information architecture, accessible markup, fast load times, and a deliberately minimal visual language that prioritizes content over decoration. It is not a template. Every section reflects a real role, a real credential, or a real academic achievement from Hofstra University's Frank G. Zarb School of Business.
Miles's expertise spans endpoint security and administration, identity and access management, incident response, service-desk operations, and cybersecurity governance. Day to day, that work shows up as Tier 1–2 technical support at the Queens County District Attorney's Office — triaging alerts, resolving service tickets, and keeping a complex public-sector environment secure and operational.